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Fireplace Policies & Information
The following applies to all GAS fireplaces, logsets and heaters.
- Not for use with any well-head gas.
- Not recommended for use in elevations above 5,000 feet.
The following applies to ALL fireplaces, logsets and heaters.
- Heating area's are estimates based on 8 ft ceilings. Actual heating needs may vary based on conditions of use, insulation, and other local factors.
- Variations in color will occur.
- Due to ongoing product development specifications are subject to change without notice.
- Bathroom installations may not exceed 6,000 BTU's
- The maximum bedroom BTU for bedroom use is 10,000 BTU's
- Customer is responsible for ensuring their unit meets with local guidelines and regulations
- Installation must be performed by a licensed professional
- A used, or installed fireplace cannot be returned
- A fireplace cannot be returned if it is not in the original packaging
- Shipping times vary and delivery can take up to 7 weeks. Contact us with any questions
- Delivery is to the curb, or as close as the truck can get to the house